
State Farm® Insurance Agent Jackie Ortiz
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Verna Patterson
February 27, 2025
"Coming to your Office was pleasant. The Office is neat and the clean. Tyler Patterson is professional and informative. He made my appointment with him comfortable. While sharing my information and need for insurance he was reassuring. I also observed the team work in the Office. I will recommend State Farm to family and friends. Verna Patterson"
Ali Marie
February 20, 2025
"Great prices on insurances. Excellent customer representative, Tyler answered all my questions. He helped me get a great quote !! Thank you highly recommend !!"
Lopez Electric
February 20, 2025
"Tyler was the man! he helped us get a commercial policy for a price that no other insurance agency can even come close to! 10/10 highly recommend."
Nyno Gonzalez-Perez
February 20, 2025
"I had an amazing experience with this location the agents were very knowledgeable and they helped me get great coverage at an affordable rate!!!!"
Carmen Zatreanu
February 19, 2025
"I had a great experience in the process of getting a comercial policy with Eva. She is professional, polite and knowledgable"
Anthony Marcano
February 11, 2025
"“I had the pleasure of working with Jennifer at State Farm for my life insurance needs, and I couldn’t be more impressed. She was incredibly polite, patient, and helpful throughout the entire process. She took the time to explain all my options, ensuring I understood everything before making a decision. Her professionalism and kindness made the experience smooth and stress-free. I highly recommend Jennifer to anyone looking for reliable and friendly service!”"
Allen Flowers
February 3, 2025
"Tyler and Jennifer were awesome. They both jumped right in and listened to my concerns and gave all the answers I needed. My visit was short & sweet. The icing on the cake was that they educated me on a few things that I had no knowledge of... Thank you guys"
Laura Bello
January 22, 2025
"Jackie Ortiz - State Farm is an amazing place. Jackie helped us transfer our insurance with ease. She is very kind and professional. Highly recommended!"
Steven Tinling
January 22, 2025
"Jenyffer did a superb job. She efficiently set me up with new homeowners insurance. She covered all the details and options over the phone for an out of state client. This was the most pleasant and efficient business transaction I've had in many long years. I highly recommend her to anyone needing insurance."
nitze ramos
January 21, 2025
"Great prices on insurances. Excellent customer representative, Jenyffer answered all my questoins. She went that extra mile! has top patience and extremely detailed oriented on insurances. Very polite. Thank you statefarm ins!"
moo law
January 9, 2025
"State Farm has been a tremendous help to me in countless ways, and I truly appreciate their support whenever I've needed it."
k lee
January 8, 2025
"had a positive experience, with great customer service."
Saw Nay
January 8, 2025
"Their team is dedicated to addressing customer needs with professionalism and care, ensuring a smooth and positive experience every time."
Sofia Isabel Duron Porras
December 31, 2024
"Excelente servicio me facilitaron el trabajo 🤍"
Sandra Moronski
December 30, 2024
"I love state farm for a reason. The workers over the phone were very sweet and it goes a really long way!"
Bill Adams
December 30, 2024
"Very appreciative of the service. I’m happy to work with such fast and professional people!"
Rick Pasquarella
December 17, 2024
"Enjoying my third month with new insurance company at one third of state farms premium, greedy. You are fired! You are 3 times overpriced. They did it in Florida, raising my raits from 550 a year to 2500 while others still offered responsible rates. Here we go again with a 380% increase and others offer for half the price. State Farm, you are fired. Loving my 65$ payment from New Co instead of Jackie's 149$. So much for you bla,bla,bla excuses."
"12/2024 Rick, we want all of our customers to do and be well. We certainly wish we could determine the rates at the agency level, but we cannot. We are happy you are satisfied even if it is not with us. The goal is always to ensure you have what you need in the way in which you feel best served, Insurance can be cyclical, if anything were to ever change our door is always open. Have a wonderful day and holiday season. Kindest regards - Jackie Ortiz 7/2024 Rick, we certainly understand your frustration with the current landscape of rate changes throughout the industry and we are not immune to them. Unfortunately, we at the agency level cannot control rates and many companies are going as far as non-renewing policies altogether such as the recent letter many received from Adirondack Insurance. We understand this is not comforting in any way. That being said, I am always happy to meet with you, review your policy and see what possibilities exist. Please let me know as to your availability, jackie@jackieortiz.com or 585-325-1960. Kindest regards - Jackie Ortiz"
Joe S
December 5, 2024
"Saved me a lot of money working with you! Thanks for the easy and quick processes."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Jackie Ortiz"
Saw Bu
December 5, 2024
"I've received great assistance and service from State Farm. Finding the greatest coverage was made easier by the agent"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Jackie Ortiz"
Neisha Lebron
November 27, 2024
"Jennifer Brau is awesome love calling her because she’s very informative always gets back to me in a timely manner wouldn’t use anyone else 😉 overall Ive been more then happy with her if I can give her a rating it would be 10/10"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office and team member Jen. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here for you! - Jackie Ortiz"
Triple AAA Music
November 27, 2024
"Great service and response from Wanlee, I am very happy with my insurance. Got it done within minutes helping me understand the quote"
Ezequiel Andujar Jr
November 27, 2024
"Jennifer Abrau was excellent! She not only helped me with my home owners insurance but also provided me with lots of helpful information. Highly recommend her service 👍"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Jackie Ortiz"
Elizabeth Lopez
November 22, 2024
"Great customer service and was provided information same day."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! - Jackie Ortiz"
Irelys Rivera
November 16, 2024
"Jenn has been wonderful ❤️ .. I started with life insurance at Statefarm and with her assistance and outstanding customer service I also got auto & renters insurance as well. Whatever issue I come across she makes sure to explain and answer any questions I may have. She is great and I appreciate all her help !"
Jessyca Flecha
November 15, 2024
"Jenn was so helpful and answered all my questions"