Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Sonya Sanders

May 23, 2023

5  out of  5 rating by Sonya Sanders
"WELL OVER 5years been with company I love all the representatives never encounted a rude one yet.If one rep don't have the answer or in doubt they will give to next rep team work...great office"

angel cruz

May 22, 2023

5  out of  5 rating by angel cruz
"(Translated by Google) Thanks to the girls from state farm I went in for a fee and they helped me professionally. And Spanish (Original) Gracias a las muchachas de state farm entre para una cuota y me ayudaron con profesión. Y español"

sharon brooker

May 10, 2023

5  out of  5 rating by sharon brooker
"Wonderful experience, can't wait to be apart of this office"

Tia Bell

May 9, 2023

5  out of  5 rating by Tia Bell
"Angela put my mind at ease regarding life insurance. She is so knowledgeable and kind. I am so happy to be with State Farm. I am confident I made the right choice for my family! Thank you Angela, you’re the best!"

Evelyn Camelia

May 8, 2023

5  out of  5 rating by Evelyn Camelia
"Jenyffer helped me immensely through every request with compassion and professionalism."

ruth aquino

May 4, 2023

5  out of  5 rating by ruth aquino
"(Translated by Google) Thanks for your support (Original) Gracias por su apoyo"

Manuel Veras

May 2, 2023

5  out of  5 rating by Manuel Veras
"(Translated by Google) The Chicago are very good (Original) Las Chicago son muy buena"

Tailenia Morales Suarez

May 1, 2023

5  out of  5 rating by Tailenia Morales Suarez
"(Translated by Google) Eva took very good care of me, my husband and I are very happy with her treatment, I recommend her 100%, she is the best 😊 (Original) Eva me atendió muy bien estamos muy contentos mi esposo y yo con su trato la recomiendo 100 % es la mejor 😊"

ReachOne EachOne

April 27, 2023

5  out of  5 rating by ReachOne EachOne
"This was the most wonderful experience. She was so polite and patient very personable. I most definitely recommend 👍🏾👍🏾👍🏾"

Tito Alava

April 27, 2023

5  out of  5 rating by Tito Alava
"Great people (agents) and attentive to needs."

Gordo Brown

April 25, 2023

5  out of  5 rating by Gordo Brown
"Very good costumer service!… Felt like I was talking to a friend and not someone trying to sell me something!!"

Justin Wilson

April 20, 2023

5  out of  5 rating by Justin Wilson
"Jenn was a joy to work with. She went through all my questions and made sure I had the right coverage and saved me money. Thank you!"

Nancy Walker

April 19, 2023

5  out of  5 rating by Nancy Walker
"Jenn was extremely patient and informative with answering my questions. She showed excellent customer service from start to finish. The environment in the office was very welcoming."


April 11, 2023

5  out of  5 rating by RonnieJRIV
"Jackie Ortiz has been my agent for several years. Jackie, Angela and their staff are pleasant, accurate and efficient. It’s never been about overselling, but good customer service."

Yamil Feliciano

April 10, 2023

5  out of  5 rating by Yamil Feliciano
"(Translated by Google) Thanks to the jackie ortiz office who speak spanish and good service. Thanks Eva (Original) Gracias a las oficina de jackie ortiz que hablan español y buen sevicio. Gracias Eva"

yaraliz Flecha

April 7, 2023

5  out of  5 rating by yaraliz Flecha
"Love this location and love how professional and welcoming the ladies are!"
Profile photo of Jowanda Betances

Jowanda Betances

April 6, 2023

5  out of  5 rating by Jowanda Betances
"Wonderful Love thses people here"

Luis Gomez

March 31, 2023

5  out of  5 rating by Luis Gomez
"Love it here the ladies at this office are great very knowledgeable. If they don’t have the answers, they will find it for you. Very friendly and professional 💜"

Zijada Kuzgun

March 31, 2023

5  out of  5 rating by Zijada Kuzgun
"Very friendly & knowledgeable staff. We had a great experience."

Wanda Zavala

March 24, 2023

5  out of  5 rating by Wanda Zavala
"(Translated by Google) Very satisfactory service, thank you very much. (Original) Muy satisfactorio servicio muchas gracias."

Cassandra Alvarado

March 23, 2023

5  out of  5 rating by Cassandra Alvarado
"I’ve been to quite a few Statefarm agencies around the Rochester area, and I must say that the experience I had at Jackie Ortiz’s location was by far the best. The staff and the atmosphere of the place really makes it feel like everyone is going above and beyond for you! Highly recommend!"

elilzabeth kreason

March 23, 2023

5  out of  5 rating by elilzabeth kreason
"Great agency to work with!"

Erik Rohrs

March 14, 2023

5  out of  5 rating by Erik Rohrs
"When I was car shopping a few years ago, I was looking at about 6 different vehicles. I got all the quotes and information I needed and they were very patient with me. When I found the right vehicle I was able to have my policy and documents in an hour. I was extremely impressed. And when I unfortunately had to file a claim, they handled the towing, rental car, and collision shop for me! They made sure I didn’t have to call out of work to take care of my claim. These are wonderful people to work with and you won’t regret choosing them!"

Amanda Tantalo

March 14, 2023

5  out of  5 rating by Amanda Tantalo
"Great team to work with!"

Marin Zhang

March 13, 2023

5  out of  5 rating by Marin Zhang
"This place is so good with clear instructions and active services. They deal with my insurance just with a few calls. It is so convince and I don’t even need to come to the office several times."