Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Verna Patterson

Verna Patterson

February 27, 2025

5  out of  5
rating by Verna Patterson
"Coming to your Office was pleasant. The Office is neat and the clean. Tyler Patterson is professional and informative. He made my appointment with him comfortable. While sharing my information and need for insurance he was reassuring. I also observed the team work in the Office. I will recommend State Farm to family and friends. Verna Patterson"
Profile photo of Ali Marie

Ali Marie

February 20, 2025

5  out of  5
rating by Ali Marie
"Great prices on insurances. Excellent customer representative, Tyler answered all my questions. He helped me get a great quote !! Thank you highly recommend !!"
Profile photo of Lopez Electric

Lopez Electric

February 20, 2025

5  out of  5
rating by Lopez Electric
"Tyler was the man! he helped us get a commercial policy for a price that no other insurance agency can even come close to! 10/10 highly recommend."
Profile photo of Nyno Gonzalez-Perez

Nyno Gonzalez-Perez

February 20, 2025

5  out of  5
rating by Nyno Gonzalez-Perez
"I had an amazing experience with this location the agents were very knowledgeable and they helped me get great coverage at an affordable rate!!!!"
Profile photo of Carmen Zatreanu

Carmen Zatreanu

February 19, 2025

5  out of  5
rating by Carmen Zatreanu
"I had a great experience in the process of getting a comercial policy with Eva. She is professional, polite and knowledgable"
Profile photo of Anthony Marcano

Anthony Marcano

February 11, 2025

5  out of  5
rating by Anthony Marcano
"“I had the pleasure of working with Jennifer at State Farm for my life insurance needs, and I couldn’t be more impressed. She was incredibly polite, patient, and helpful throughout the entire process. She took the time to explain all my options, ensuring I understood everything before making a decision. Her professionalism and kindness made the experience smooth and stress-free. I highly recommend Jennifer to anyone looking for reliable and friendly service!”"
Profile photo of Allen Flowers

Allen Flowers

February 3, 2025

5  out of  5
rating by Allen Flowers
"Tyler and Jennifer were awesome. They both jumped right in and listened to my concerns and gave all the answers I needed. My visit was short & sweet. The icing on the cake was that they educated me on a few things that I had no knowledge of... Thank you guys"
Profile photo of Laura Bello

Laura Bello

January 22, 2025

5  out of  5
rating by Laura Bello
"Jackie Ortiz - State Farm is an amazing place. Jackie helped us transfer our insurance with ease. She is very kind and professional. Highly recommended!"
Profile photo of Steven Tinling

Steven Tinling

January 22, 2025

5  out of  5
rating by Steven Tinling
"Jenyffer did a superb job. She efficiently set me up with new homeowners insurance. She covered all the details and options over the phone for an out of state client. This was the most pleasant and efficient business transaction I've had in many long years. I highly recommend her to anyone needing insurance."
Profile photo of nitze ramos

nitze ramos

January 21, 2025

5  out of  5
rating by nitze ramos
"Great prices on insurances. Excellent customer representative, Jenyffer answered all my questoins. She went that extra mile! has top patience and extremely detailed oriented on insurances. Very polite. Thank you statefarm ins!"
Profile photo of moo law

moo law

January 9, 2025

5  out of  5
rating by moo law
"State Farm has been a tremendous help to me in countless ways, and I truly appreciate their support whenever I've needed it."
Profile photo of k lee

k lee

January 8, 2025

5  out of  5
rating by k lee
"had a positive experience, with great customer service."
Profile photo of Saw Nay

Saw Nay

January 8, 2025

5  out of  5
rating by Saw Nay
"Their team is dedicated to addressing customer needs with professionalism and care, ensuring a smooth and positive experience every time."
Profile photo of Sofia Isabel Duron Porras

Sofia Isabel Duron Porras

December 31, 2024

5  out of  5
rating by Sofia Isabel Duron Porras
"Excelente servicio me facilitaron el trabajo 🤍"
Profile photo of Sandra Moronski

Sandra Moronski

December 30, 2024

5  out of  5
rating by Sandra Moronski
"I love state farm for a reason. The workers over the phone were very sweet and it goes a really long way!"
Profile photo of Bill Adams

Bill Adams

December 30, 2024

5  out of  5
rating by Bill Adams
"Very appreciative of the service. I’m happy to work with such fast and professional people!"
Profile photo of Rick Pasquarella

Rick Pasquarella

December 17, 2024

1  out of  5
rating by Rick Pasquarella
"Enjoying my third month with new insurance company at one third of state farms premium, greedy. You are fired! You are 3 times overpriced. They did it in Florida, raising my raits from 550 a year to 2500 while others still offered responsible rates. Here we go again with a 380% increase and others offer for half the price. State Farm, you are fired. Loving my 65$ payment from New Co instead of Jackie's 149$. So much for you bla,bla,bla excuses."
We responded:
"12/2024 Rick, we want all of our customers to do and be well. We certainly wish we could determine the rates at the agency level, but we cannot. We are happy you are satisfied even if it is not with us. The goal is always to ensure you have what you need in the way in which you feel best served, Insurance can be cyclical, if anything were to ever change our door is always open. Have a wonderful day and holiday season. Kindest regards - Jackie Ortiz 7/2024 Rick, we certainly understand your frustration with the current landscape of rate changes throughout the industry and we are not immune to them. Unfortunately, we at the agency level cannot control rates and many companies are going as far as non-renewing policies altogether such as the recent letter many received from Adirondack Insurance. We understand this is not comforting in any way. That being said, I am always happy to meet with you, review your policy and see what possibilities exist. Please let me know as to your availability, jackie@jackieortiz.com or 585-325-1960. Kindest regards - Jackie Ortiz"
Profile photo of Joe S

Joe S

December 5, 2024

5  out of  5
rating by Joe S
"Saved me a lot of money working with you! Thanks for the easy and quick processes."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Jackie Ortiz"
Profile photo of Saw Bu

Saw Bu

December 5, 2024

5  out of  5
rating by Saw Bu
"I've received great assistance and service from State Farm. Finding the greatest coverage was made easier by the agent"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Jackie Ortiz"
Profile photo of Neisha Lebron

Neisha Lebron

November 27, 2024

5  out of  5
rating by Neisha Lebron
"Jennifer Brau is awesome love calling her because she’s very informative always gets back to me in a timely manner wouldn’t use anyone else 😉 overall Ive been more then happy with her if I can give her a rating it would be 10/10"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office and team member Jen. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here for you! - Jackie Ortiz"
Profile photo of Triple AAA Music

Triple AAA Music

November 27, 2024

5  out of  5
rating by Triple AAA Music
"Great service and response from Wanlee, I am very happy with my insurance. Got it done within minutes helping me understand the quote"
Profile photo of Ezequiel Andujar Jr

Ezequiel Andujar Jr

November 27, 2024

5  out of  5
rating by Ezequiel Andujar Jr
"Jennifer Abrau was excellent! She not only helped me with my home owners insurance but also provided me with lots of helpful information. Highly recommend her service 👍"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Jackie Ortiz"
Profile photo of Elizabeth Lopez

Elizabeth Lopez

November 22, 2024

5  out of  5
rating by Elizabeth Lopez
"Great customer service and was provided information same day."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! - Jackie Ortiz"
Profile photo of Irelys Rivera

Irelys Rivera

November 16, 2024

5  out of  5
rating by Irelys Rivera
"Jenn has been wonderful ❤️ .. I started with life insurance at Statefarm and with her assistance and outstanding customer service I also got auto & renters insurance as well. Whatever issue I come across she makes sure to explain and answer any questions I may have. She is great and I appreciate all her help !"
Profile photo of Jessyca Flecha

Jessyca Flecha

November 15, 2024

5  out of  5
rating by Jessyca Flecha
"Jenn was so helpful and answered all my questions"