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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Angel Gonzalez

April 12, 2024

4  out of  5 rating by Angel Gonzalez
"Jenifer helped me set up my policy flawlessly while transferring from another agency. Thank you!"
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Fredy Rosario

April 12, 2024

5  out of  5 rating by Fredy Rosario
"Mute un trato excelente muchas Gracias"
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Jaysson Marquez

March 25, 2024

5  out of  5 rating by Jaysson Marquez
"Muy amable total mente satisfecho un trato excelente 👌"
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Felix Benitez

March 14, 2024

5  out of  5 rating by Felix Benitez
"Gracias por el servicio 100 por ciento 👍"
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Jessica Marcucci

March 12, 2024

4  out of  5 rating by Jessica Marcucci
"They are always helpful and give us the best education to make proper decisions"
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Jessica Maldonado

March 5, 2024

5  out of  5 rating by Jessica Maldonado
"Excellent service very professional and caring"
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Moises Sanchez

February 23, 2024

5  out of  5 rating by Moises Sanchez
"Muy profesional y resolvió todas mis dudas."
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luis tejeda

February 22, 2024

5  out of  5 rating by luis tejeda
"Great Costumer Service By Eva en Girls Jackie Ortiz State Farm Agency"
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A. Sakib

February 16, 2024

5  out of  5 rating by A. Sakib
"Very freindly"
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Ruth Elwell

February 13, 2024

5  out of  5 rating by Ruth Elwell
"Wonderful service helped me get quoted a policy and answered all of my questions definitely recommend this office over others I was taken care of by Eva she was great!!!"
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Kemani white

February 10, 2024

5  out of  5 rating by Kemani white
"Angela was very helpful & informative."
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Benito Padilla

February 9, 2024

5  out of  5 rating by Benito Padilla
"Jackie service is least to say the most superior State Farm office in Rochester. I have been insured with Jackie for over 10 years plus and have multiple cars insured through her agency, for anyone wanting to switch insurances or get insured for their first time vehicles I always recommend Jackie Ortiz"
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Brian cassie Alvarado

February 9, 2024

5  out of  5 rating by Brian cassie Alvarado
"This office has great customer service and I love that they are bilingual. Highly recommended"
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carmen velez

February 9, 2024

5  out of  5 rating by carmen velez
"Como siempre muy buen servicios y muy amable un 10/10"
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Nimora Chong

February 2, 2024

5  out of  5 rating by Nimora Chong
"I love the vibe of the whole staff there always so helpful and understanding Angela will take her time to explain everything you need to and I just love this location"
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Cheryll Brown

January 31, 2024

5  out of  5 rating by Cheryll Brown
"I am so excited to be a part of the State Farm family!! I saved almost $300.00 a month switching my car insurance over from Geico in which I was with them for over 2 decades! I was completely SOLD when I received my new monthly rates. The team were extremely friendly and helped me with all of my insurance needs. I really appreciate great customer service and also received $25 gift cards to my favorite grocery store. I LOVE LOVE LOVE State Farm and I highly recommend this company. Oh let me not forget receiving an extra 30% discount with great driving. I am grateful for all of their help."
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January 26, 2024

5  out of  5 rating by THATGIRLASHBOOP Duvall
"I was presented with so many opportunities today!! And I went with them all!! They were patient and went over everything!! Thank you Angela and Jenn B go check them ladies of State Farm out tell them I sent ya ;)"
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juan castillo

January 24, 2024

5  out of  5 rating by juan castillo
"Great customer service."
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Ana Rodriguez

January 23, 2024

5  out of  5 rating by Ana Rodriguez
"Very fast, friendly and professional. Thank you Jenyffer!"
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Carlosrizo Velázquez

January 18, 2024

5  out of  5 rating by Carlosrizo Velázquez
"Todo bien"
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Connor Cunningham

January 18, 2024

5  out of  5 rating by Connor Cunningham
"Great service, tried to get me the most discounts and get my car insured in a timely manner."
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Árpád Szentkirályi

January 16, 2024

5  out of  5 rating by Árpád Szentkirályi
"Best insurance agents in Rochester, always helpful, thank you!"
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Katherine Miller

January 10, 2024

5  out of  5 rating by Katherine Miller
"Chose Jackie Ortiz Insurance for its high rating of 5 stars ~ Angela delivered ~ Highly recommend this firm ~ Angela is Fabulous!"
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Sheila Rogers

January 8, 2024

5  out of  5 rating by Sheila Rogers
"Very polite and displayed great customer service."
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Nancy Gift

January 2, 2024

5  out of  5 rating by Nancy Gift
"Friendly, easy to navigate, made our move easier."