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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Patrick Sullivan

July 17, 2024

5  out of  5 rating by Patrick Sullivan
"Jenn was quick to reach out after I completed a quote request. Within a few days, we had the exact coverage we were looking for. Highly recommend! Very helpful!"
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Safa Robinson-Ferrer

July 9, 2024

5  out of  5 rating by Safa Robinson-Ferrer
"Very good experience with this insurance group. Thank you Jenyffer Brau."
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Patrick Flanigan

July 9, 2024

5  out of  5 rating by Patrick Flanigan
"Jenyffer was awesome to work with!"
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Gidion Beyene

June 26, 2024

5  out of  5 rating by Gidion Beyene
"Helpful, patient, & pleasant staff! 10/10"
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Margarita Perez

June 25, 2024

5  out of  5 rating by Margarita Perez
"Eva L. at this office is exceptional when it comes to customer service! Took her time listening to me and answered the questions I had. This is my first experience at State Farm and so far I will recommend it. The rest of the office staff are very welcoming as well!"
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Kristine Resch

June 25, 2024

5  out of  5 rating by Kristine Resch
"Jenyffer was so patient and answered all my questions promptly. I highly recommend working with her. She made switching insurance painless!"
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June 21, 2024

1  out of  5 rating by MH ALMERSOMIE
"The best"
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Ashley Carey

June 20, 2024

5  out of  5 rating by Ashley Carey
"Jen at State Farm in Rochester has been so helpful getting me started with new car insurance this year. She has been so patient while helping me navigate life's ever changing events. I'm happy that I'm able to go into the office or call her with questions instead of using an online chat/app to figure out everything myself. I would definitely recommend using State Farm!"
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Luigii PR

June 20, 2024

5  out of  5 rating by Luigii PR
"Very Kind and Fast. Best agent i have talked to."
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Ashley b

June 11, 2024

5  out of  5 rating by Ashley b
"Jen was so perfect and very understanding! I told her what was going on and she really blessed me!! Not only did she do her best with my insurance but she also gave me great advice on how to save more money on my auto insurance!! I also have home insurance too!! Thank you guys so much !! ❤️❤️"
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jalal kassem

June 11, 2024

5  out of  5 rating by jalal kassem
"The nicest people I've seen, they even offered cup coffee, i recommend going there."
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Wilson Cruz

June 10, 2024

4  out of  5 rating by Wilson Cruz
"Gracias a la oficina de Jackie Ortiz que Hablan Español. Eva que me explico todo paso por paso."
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Carlos Seguí Torres

June 10, 2024

5  out of  5 rating by Carlos Seguí Torres
"Super buena atención, Eva y sus compañeras son magníficas."
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June 4, 2024

5  out of  5 rating by Vipul
"Very helpful and transparent"
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Jonathan Cruz Velazquez

June 3, 2024

5  out of  5 rating by Jonathan Cruz Velazquez
"Eva was great. Thank you so much!"
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Luis Pineda

May 31, 2024

5  out of  5 rating by Luis Pineda
"Make sure you ask for Jenyffer Brau! She was very helpful and kind. She was very patient with me as well! I highly recommend!"
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Frank Deguglielmo

May 9, 2024

5  out of  5 rating by Frank Deguglielmo
"Great customer service. Very friendly and helpful. Easy to use text options for sending documents."
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Joy Darrisaw

May 8, 2024

5  out of  5 rating by Joy Darrisaw
"Spoke with Jennifer. Super pleasant, super helpful, enjoyed the ease at which I was helped."
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Orlando Roman

May 8, 2024

5  out of  5 rating by Orlando Roman
"Eva Laureano is very personable and professional. I was impressed with her experience and dedication to customer service."
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Gabriel Ankamafio

April 25, 2024

5  out of  5 rating by Gabriel Ankamafio
"Excellent service, fast and quick. Give rhem a try!"
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Jessica Vargas

April 19, 2024

5  out of  5 rating by Jessica Vargas
"Great customer service! Every time I have had any questions they are answered very quickly. Jenyffer is amazing, when I needed to switch over to my new car she was able to get everything done and situated the same day!"
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Melissa Adams (Mrs Adams)

April 17, 2024

5  out of  5 rating by Melissa Adams (Mrs Adams)
"I searched online for auto ins and Jen at this office contacted me in response. She patiently texted with me at my request. She was pleasant, knowledgeable, helpful and found me what I needed. She answered my many questions and was just wonderful. I bought my insurance through Jen and I am very happy with the process. I heartily recommend this business."
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y F

April 17, 2024

5  out of  5 rating by y F
"Jenyffer Brau was very helpful and very respectful. She was so patient with me and explained and answered all my questions. If you're looking for a great experience, ask for her, you will thank me later!!"
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Junior Junior

April 16, 2024

5  out of  5 rating by Junior Junior
"Great people and saved me alot of money over 2k a year highly recommended"
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Angel Gonzalez

April 12, 2024

4  out of  5 rating by Angel Gonzalez
"Jenifer helped me set up my policy flawlessly while transferring from another agency. Thank you!"